Cha-cha is a free mobile answering service which is powered by a QA service. The complete details of it are given below.
It has just raised Series C round of $30 million
,adding to the earlier rounds of $6 Million
(Series A) and $10 Million
(Series B) and making the total investment in this 2 years old startup to whopping $46 Million
.For those who haven't heard of this service before
,it basically allows people to ask any question in conversational English and receive an accurate
(what they claim) answer as a text message using any mobile phone
,from a basic flip phone to advanced
Smartphones such as
iPhone.
TechCrunch,a notable tech blog in Silicon
valley has
manytimes blogged about its updates and progress and has mostly discouraged it
for having a 'dumb concept' as their backbone
.ChaCha uses real time humans at the back-end to answer queries coming mostly from the users on the go
(using a mobile phone)."Human powered" is something that hits TC the most and forces them to declare it an 'unscalable' and 'dumb' idea.
Logically
,if ChaCha's usage keeps on increasing
,then there will be a time when "human powered" system would really turn impractical and will simply