Different cultures can generate cultural barriers which may create gap and hinder business, Read how to overcome cultural communication barriers.
The global companies have clients from all over the globe having different mind sets and language according to their region. And in such scenario for your business to run smooth one should take care of effective cross cultural communication. The employees your company hire may be from different cultural backgrounds and to keep them working together cooperatively one should acknowledge all the potential problems that can occur due to the cultural differences between them. Even when your intentions are fair and language polite but still your meeting or negotiation can go downhill due to lack of understanding of cultural differences between your clients or employees.
How to Overcome Cultural Communication Barriers
1. Run frequent meetings :
By running meetings for your employees you can expose them to each other’s cultures so that they can work in a non-threatening environment building good relations with their fellow workers. The first step on how to overcome cultural communication barriers in any business is to learn about another culture’s common norms, rules they follow and the language they prefer. Knowing about these things can help your employees to deal with any kind of situation that arise due to the cultural differences among them. The most important thing to remember is that for a better conducive working relations one must try changing their preconceptions and welcome all other cultures the same way.
2. Have a thorough knowledge of your counterpart’s cultural background :
Before going through the business meeting directly you should first do some research about the background and experience of your client or your negotiating partner. Knowing about your business partner must be the first step in building relation with them as their background can yield a lot about them. For an instance if your negotiating partner has an international negotiating experience then you must plan your negotiating strategies accordingly. If you face difficulty in getting information about their background and other details then you should ask an intermediary who may have contacts at their firm to make inquiries about you.
3. Conduct effective communication workshops :
The cultural barrier is raised because every person acts according to the values they learn from their own cultures. These values may be appropriate for all those people who belong to the same cultural background but people from different culture might interpret this behavior differently. So conducting workshops for giving necessary tips for effective communication in cross-cultural work environment may prove very beneficial for everyone and for the business. The common cultural misunderstanding s that can happen must be point out in such workshops and then the employees and everyone else must be made to understand this. People should be asked to think about a situation in a different point of view than their own culture. Everyone must be given individual opportunity to describe what they find offensive and annoying in their culture for a particular situation being discussed.
Following the above mentioned steps one can help in overcome cultural communication barriers in cross-cultural environment in business.
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