A frozen Nintendo Switch can be frustrating, but there are a few steps you can take to fix the issue. Here’s how to fix a frozen Nintendo Switch:
Step 1: Press and hold the power button on the top of the Switch for at least 15 seconds. This will force the Switch to turn off.
Step 2: Wait a few seconds, then press the power button again to turn the Switch back on.
Step 3: If the Switch turns on and functions normally, the issue may have been a temporary glitch. If it still appears frozen or unresponsive, try the following steps.
Step 4: Check the Joy-Con controllers to make sure they are connected properly. If they are not connected correctly, this can cause the Switch to appear frozen or unresponsive.
Step 5: If the issue persists, try resetting the Switch’s network settings. Go to System Settings > Internet > Internet Settings, and select your network. Choose the option to “Change Settings,” then “DNS Settings.” Choose “Manual” and enter the following: Primary DNS: 22.214.171.124, Secondary DNS: 126.96.36.199.
Step 6: If none of the above steps work, try booting the Switch into recovery mode. To do this, hold down the volume up button and power button at the same time for 15 seconds. This will bring up the recovery menu. From here, you can choose to restart the Switch, update the system software, or perform a factory reset.
It’s important to note that performing a factory reset will erase all of your data and settings, so be sure to back up any important data or files before attempting this step.
Overall, a frozen Nintendo Switch can be a frustrating issue, but there are steps you can take to fix the problem. If the issue persists, it may be worth contacting Nintendo support for further assistance.