Retracting an email in Outlook can be a useful feature, but there are some requirements that must be met in order for the recall to be successful. Here are the main requirements you need to keep in mind:
- You and the recipient must be using Microsoft Exchange email accounts within the same organization.
Recalling an email in Outlook only works when both you and the recipient are using Microsoft Exchange accounts within the same organization. If you’re sending an email to someone outside of your organization or if they’re using a different email service, the recall feature won’t work.
- The email must not have been opened or read by the recipient.
If the recipient has already opened or read the email, the recall feature will not be successful. This is because the email has already been delivered to their inbox, and they may have taken action on it.
- The recipient must be logged in to their email account.
In order for the recall to be successful, the recipient must be logged in to their email account at the time that you try to recall the message. If they are not logged in, the email will be delivered to their inbox as usual.
- The recall feature must be enabled on both the sender and recipient’s accounts.
In some cases, the recall feature may be disabled by default. Make sure that the feature is enabled on both the sender and recipient’s accounts before attempting to recall an email.
- The email must not have been moved from the inbox.
If the recipient has already moved the email from their inbox to another folder, the recall feature will not work. This is because the email has already been delivered and the recipient has taken an action on it.
By keeping these requirements in mind, you can increase your chances of a successful email recall in Outlook. However, it’s important to note that even if all of these requirements are met, the recall feature is not always guaranteed to work. It’s always a good idea to double-check your emails before sending them to avoid the need for a recall in the first place.