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How to Change Phone Number on Amazon

how to change phone number on amazon

In the modern digital landscape, keeping your online accounts updated is essential for security and convenience. For frequent online shoppers, knowing how to change phone number on Amazon is particularly crucial. Amazon, being a leading global e-commerce platform, requires up-to-date contact details for secure transactions and effective communication. This comprehensive guide will delve into how to change phone number on Amazon, ensuring your account remains secure and accessible.

How to Change Your Phone Number on Amazon on Web Browser

Changing your phone number on Amazon via a web browser is a straightforward process. Here’s how to do it:

  1. Log In to Your Amazon Account: Open your web browser and navigate to Amazon’s website. Log in to your account using your email address and password.
  2. Access Your Account Settings: Once logged in, hover over the ‘Accounts & Lists’ section in the upper right corner and click on ‘Your Account’.
  3. Navigate to Login & Security: In your account dashboard, find and click on the ‘Login & Security’ option. This section contains your personal information, including your current phone number.
  4. Edit Your Phone Number: Next to your phone number, you’ll see an ‘Edit’ option. Click on this to change your phone number.
  5. Enter the New Phone Number: Input your new phone number in the provided field and click ‘Save Changes’.
  6. Verify Your New Number: Amazon will send a verification code to your new phone number. Enter this code to verify the change.

By following these steps, you can easily change your phone number on Amazon using a web browser.

How to Change Your Phone Number on Amazon on App

If you prefer using the Amazon app, here’s how to change phone number on Amazon through it:

  1. Open the Amazon App: Launch the Amazon app on your smartphone or tablet.
  2. Go to Your Account: Tap on the menu (three lines in the bottom right corner) and select ‘Your Account’.
  3. Select Login & Security: Scroll down to find ‘Login & Security’ and tap on it.
  4. Change Your Phone Number: Find your phone number in the list and tap ‘Edit’. Enter your new phone number and save the changes.
  5. Verify the New Number: You will receive a verification code on your new number. Enter this code in the app to complete the update process.

Changing your phone number on Amazon through the app is a user-friendly process that ensures your account is always linked to the correct contact information.

Why You Should Change Your Phone Number on Amazon

Understanding why you should change your phone number on Amazon is as important as knowing how to do it. The primary reasons include:

  1. Security: An up-to-date phone number is crucial for account security. Amazon uses your phone number for two-factor authentication and to verify your identity.
  2. Order Updates: Amazon sends notifications about order dispatches, deliveries, and any issues with your orders via your registered phone number.
  3. Account Recovery: In case you lose access to your account, a current phone number is essential for account recovery.
  4. Avoiding Miscommunication: If your old number is reassigned to someone else, they could receive your personal information, leading to potential security risks.

How Do You Change Your Amazon Account Details

Apart from learning how to change phone number on Amazon, it’s also important to know how to update other account details:

  1. Log Into Your Account: Whether using a web browser or the Amazon app, log in to your account.
  2. Access ‘Your Account’: Go to the ‘Your Account’ section.
  3. Select ‘Login & Security’: Here, you can view and edit details like your name, email, and password.
  4. Edit and Save Changes: Click on ‘Edit’ next to the detail you want to change, update the information, and save the changes.
  5. Verify Changes if Necessary: For some changes, Amazon may require verification via email or text message.


In conclusion, knowing how to change phone number on Amazon is a simple yet vital aspect of maintaining the security and efficiency of your online shopping experience. Whether you choose to update your information via a web browser or the app, keeping your phone number current is critical. Regularly updating your account details, including your phone number, ensures a secure, personalized, and uninterrupted shopping experience on one of the world’s most popular e-commerce platforms.

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