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Best Telemedicine Software: Quick Overview

Best Telemedicine Software: Quick Overview

Gone are the days when patients needed to go to the hospital to visit a doctor. The recent pandemic outbreak boosted the development of what was in the pipeline but waited for the right time to come — Telemedicine.

Using Telemedicine software is a modern way to provide and receive healthcare services remotely. Numerous options of Telehealth software are available on the market, and choosing the one that fits your needs can be a game changer for your organisation.

This article outlines what Telemedicine software is, the key features of this Healthcare sector, and what to consider when choosing a tool for your business. Besides, you will learn which top Telemedicine products are on the market and get a quick overview of each. 

What Is Telemedicine Software?

Telemedicine software is a modern tool that helps doctors and patients connect online. The roots of this healthcare technology date back to the early 20th century when physicians began using the telephone to communicate.

Now, patients can talk to a doctor via video call. This makes getting medical advice and care more convenient, especially for people who find it hard to visit clinics in person.

There are many options of ready-to-use Telehealth software on the market. In addition to video conferencing, Telemedicine software can include features for booking appointments, keeping health records in one place, and reminding patients to take medicine.

Of course, there might be no one-fits-all solution on the market if you need a specific feature. In this case, it can be worth building a custom Telehealth software solution for your business. Visit the website of one of the leading software development companies in Healthcare to get more insights.

Key Features of Telemedicine Software

With so many options of Telemedicine software available, you may wonder which key features to consider to choose the right one. Here is a short list of core components worth taking into account:

  • Video Conferencing. It’s a core feature of any Telemedicine software, as it allows face-to-face appointments with healthcare providers.
  • Scheduling. With this feature, the workload of a Medical Receptionist is reduced as patients can book a comfortable visit time directly through the software.
  • Messaging. Not every question requires a full appointment; thus, a messaging feature helps to save doctors time.
  • Prescription Management. Patients sometimes forget to take medicine, and this feature allows doctors to send them reminders, making the treatment more effective.
  • Electronic Health Records (EHR). Keeping data about past visits, lab results, and notes in one place helps doctors better understand patients’ health.
  • Payment Processing. A smooth, hassle-free payment process is a pleasure for customers, so it’s a good option to have this feature included.

Top Telemedicine Product 

Now that you know what Telemedicine software is and which key features to consider when choosing one for your business, it’s time to take a closer look at the most popular solutions. 

Spruce Health

Spruce Health is one of the leading Telemedicine software platforms. It was released in 2014 and has gained popularity due to its user-friendly interface and broad features. The main focus of this app is spotless communication between patients and doctors. Besides, this platform offers secure messaging, video calls, and a shared care plan, which make patient-doctor interaction effective and comfortable.


Another leader among Telehealth software platforms is Teladoc. It was launched in 2002 and is popular for its versatile medical services. This platform is especially helpful for those who need quick care advice or mental health support. 24/7 access to doctors is its unique feature.


Mend is a rising platform in the Telemedicine world. It was established in 2014, and its main advantage is an ease of integration. It’s easy to merge this platform with other systems, making Healthcare more accessible to users. Mend offers features like quick appointment booking, automatic reminders, and a virtual waiting room. Besides, healthcare providers can benefit from reporting and real-time analytics features that help in decision-making.

Released in 2013, is a notable player in Telemedicine. It’s known for its ease of use, with a focus on safety and privacy. The platform doesn’t require downloads, making patient-doctor communication quick. Besides, it’s free, making Healthcare more accessible to people.


Another competitive player in the Telehealth market is BeeHealthy. It was introduced in 2018 with the main focus on preventive Healthcare. The platform offers services like routine health checks and nutritional advice. What sets BeeHealthy apart is its personalized health plans and use of wearable technology for real-time health monitoring. Such an innovative approach is changing how patients manage their daily activities.


OnCall can also compete for the title of best software for Telemedicine. It was released in 2016 and specializes in mental health and therapy services. With this platform, therapists can provide private, secure online therapy sessions. OnCall offers features like flexible scheduling and instant messaging, making mental health care more accessible.

How to Choose the Best One for You? 

Having learned about the best Telemedicine software, you may still wonder how to choose the right platform for your business. The following steps will help you identify which factors to consider when choosing the platform that is just right.

  • Know what You Need. First, think about what you need the platform for. Are you a doctor looking to consult with patients or a patient seeking medical advice? The answer to these questions will help you narrow down the list of available options.
  • Ease of Use. Look for a platform with a user-friendly interface. Otherwise, using it will be frustrating for both doctors and patients.
  • Features. Check if the platform has the functionality you need. For example, secure video calling is essential, but you might also want to include features like self-scheduling, messaging, prescription management, or the ability to integrate with other health systems.
  • Security and Privacy. It’s important to ensure the platform sticks to health privacy laws and keeps data protected.
  • Cost and Compatibility. Check if the platform meets your budget and is compatible with your device or computer. 
  • Reviews. It’s also important to check Telemedicine software reviews to make an informed choice. Hearing from others who have used the platform can be very helpful.

With these factors, finding the right Telemedicine software for your business will not be a big deal. Good luck with choosing the best one!

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